Frequently Asked Questions


1) How do I brake when going down hill?

On most 'manual' or single motor trolleys, it is highly likely that the rear wheels will incorporate single direction Sprag Clutches. These are designed to allow the trolley to be driven as well as freewheeled forwards. This is to help the golfer to steer the trolley easily, however the other effect is that the trolley could 'run away' when going downhill (unless prevented by the golfer holding on to the handle)

Stewart Golf remote controlled golf trollies have direct drive in both directions through a 25:1 worm wheel gear box. This is required to allow the steering to work effectively in both directions, as well as allowing the machines to drive backwards and forwards. This also has the effect of dramtically slowing the trolley when going downhill. It also has the addition of an emergency brake that will bring the unit to a stop if required (this is not a 'true' brake, so the trolley may still 'creep' when on a steep hill). Also by making small turns down a steep hill the speed can be controlled even on the steepest of hills (because during a turn one wheel uses the braking mechanism)

2) What type of motor brushes do I have?

To ascertain the type of motor brush you need to check if the motors on your trolley have the 'nodes' on the top and bottom of the cylinder that holds the brushes (like in the image at if so, then you have the changeable brushes or if the brushes are held in the end caps of the motors then you need to replace the end cap assemblies.

If you have any doubt, please send an image to info@stewartgolf,com.

3) How do I put my trolley into freewheel mode?

If you want to put your alloy or V3 wheels in to the free wheel mode, please follow these instructions. Firstly, with one hand tip the trolley slightly to lift the wheels of one side off the ground. Using the other hand, hold the hub of the wheel with your thumb on the black button. Press the button fully and withdraw the wheel by 4cm (or so) and turn it by around 45 degrees and then push the wheel back towards the trolley. Release the button and waggle the wheel to ensure the button comes back out and the wheel spins freely. Repeat for the other side.

To re-engage drive, lift the wheels of one side off the ground with one hand and use the other hand to hold the hub of the wheel with your thumb on the black button. Fully depress the button and apply light inward pressure while turning the wheel slowly until the wheel goes a further cm or so. Release the button and waggle the wheel to ensure the button comes out and the wheel is secure and wheel is stiff to turn.

4) Can an X1M/X3M be converted to use remote control?

Although Stewart Golf X1 & X3 Manual trolleys look very similar to the remote model, it is very different under the bodywork.

In order to convert the machine for remote use, it would require replacement of both motors, the full electronics system and potentially a number of other components. These are the most expensive parts of the trolley. The cost of parts and labour mean this is not a viable option.

What most customers do is to use their manual trolley as a trade in against a new remote trolley. Please contact us directly for your options (the trade in option is not available via a third party retailer).

5) How do I set the trim (Motor Balancing) on my trolley?

Over time the two motors in your trolley can wear unevenly. This may cause the trolley to 'lean' to one side when it should be going in a straight line.

You can fine tune the 'trim' from the handset by using the procedure below:

1. Place the trolley (with bag) on a flat surface.
2. Press and hold both the 'brake' and 'off' buttons for 5 seconds until the trolley starts off. On older trolleys press the 'off' button (next to the 1,2,3,4 buttons) for 10 seconds, or until the trolley starts off.
3. Use the left and right buttons to fine tune the steering until you have the trolley going straight.
4. Press the brake (the red button) to store this new setting.
5. Repeat steps 2-4 until you are happy that it's straight.

6) I have broken my belt clip, what do I do?

If the clip on the back of the remote handset of the X or F Series has been over stretched this can cause fatigue and eventually break. Don't worry though as this can be easily repaired.

You have two options:

1. Replacement handset back & clip.
We have put these parts together so that you just have to remove the two screws at the top & bottom of the handset, replace the whole back moulding and then replace. You should see that the handset has been sealed with silicone sealant. Ideally you should do this as well to guard against water ingress.

2. Silicone Handset Skin.
The handset skin can be fitted to any remote handset. It comes supplied with a new handset back and a new extended and extra flexible belt clip (it has to be extended to compensate for the thickness of the skin).

Note: Older handsets with silver button pads can still use the skin, but the buttons may not align perfectly. Both are available to buy online, please look under the 'Spares' tab or search for 'handset' using the search bar.